Privacy Policy
Last Updated: 27-06-2025
Furnesto Interiors (“we”, “our”, or “us”) operates the website https://furnesto.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.
By using this Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, shipping/billing address, and other identifiable information when you fill contact forms, book consultations, or interact with our support.
- Payment Information: While processing payments via Razorpay or other payment gateways, basic transaction data is collected. We do not store card details on our servers.
- Communication Data: Data collected through WhatsApp or other communication channels including customer inquiries, order confirmations, and support tickets.
2. Log Data & Cookies
When you visit our Site, we automatically collect certain technical information such as your IP address, browser type, time of access, and the pages visited.
We also use cookies to improve user experience. These small data files help us remember preferences and analyze site performance. You can choose to disable cookies in your browser, but it may affect certain features.
3. Use of Information
We use the collected information for purposes such as:
- Responding to inquiries and customer service requests
- Processing payments securely via Razorpay
- Sending updates, confirmations, and promotional messages via WhatsApp or email
- Improving our website functionality and user experience
- Complying with legal obligations
4. Sharing & Disclosure
We do not sell or rent your personal data. We may share it with:
- Trusted third-party services (e.g., Razorpay, WhatsApp Business API) who help us operate our business and provide services, under strict confidentiality agreements
- Law enforcement or legal entities if required by law
5. WhatsApp & Communication Consent
By interacting with us via WhatsApp or submitting your phone number on our website, you give consent to receive communications (transactional, support-related, and promotional) from us via WhatsApp. You may opt out at any time by messaging us “STOP”.
6. Data Security
We take data protection seriously and implement reasonable administrative, technical, and physical safeguards. However, no method of online transmission or storage is 100% secure.
7. Your Rights
You have the right to access, correct, or delete your personal data by contacting us. You may also opt out of promotional communications at any time.
8. Updates to This Policy
We reserve the right to update this policy. Any changes will be posted on this page with a revised effective date.
Effective Date: 27-06-2025
We recommend checking this policy periodically for updates.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy, you can contact us at:
📧 Email: contact@furnesto.com
📍 Address: Plot 10, Mathena Industrial Area, Satna (M.P.)
